What it costs to use Kettle
Free to join and free to ask. Customers pay the price they agree and nothing else. Businesses pay a percentage only when they get paid.
For everyone
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3 min read
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Updated 14 October 2026
Nothing to join, nothing to search, nothing to ask for quotes, on either side. Money only changes hands when a job does.
If you're hiring
The price you are quoted is what you pay, including GST if the business is registered for it. There is no charge at checkout, whether you pay by card or by bank transfer, and no membership, booking fee or charge per quote. Kettle pays the cost of moving the money out of its fee to the business.
If you're the business
No monthly fee, no listing fee, and nothing per lead. You are never billed for an enquiry you didn't win. When you get paid, the platform fee is 5% of your price, with no minimum, so small jobs are still worth taking. The fee includes GST, and it covers the card and bank costs, so nothing else comes out of your share.
What you'll see in the app
Waiting for customer payment
The same invoice from the business's side: their price, the fee, and what lands in their account.
If the customer pays by card, the fee comes out as the payment goes through, and the rest reaches your account in the same movement. If they pay by bank transfer, you bank the full amount and the fee turns up on a monthly statement instead, because a bank transfer can only have one payee.
Nobody holds your money
Kettle is not an escrow service. A card payment goes to your connected Stripe account, and a bank transfer goes straight into your bank account.
Related
Will an agent spend my money without asking?
2 min
Nothing is booked until you say so
2 min
What it means when an agent does the asking
5 min
Still stuck?
Ask us in the chat. A real person reads it, usually the same day.